Answers your customers
Replies to the messages your WhatsApp Business receives using the information you set up: services, opening hours, address and your business's policies.
Software for businesses that serve customers on WhatsApp
Your business answers on WhatsApp. And books on its own.
Nuva AI connects your business's WhatsApp Business number to an AI assistant that answers your customers, books their appointments in your calendar and hands the conversation to your team when a person is needed.
What it does
A customer service and booking assistant on your WhatsApp
Built for barbershops, beauty salons, clinics, law firms and any business that works by appointment.
Books, confirms and changes appointments
Checks the real availability of your calendar and of each professional, books the slot the customer picks and confirms it in the same chat.
Hands the chat to you
When a customer asks for a person or the request needs your team, the assistant steps back and you continue the chat from the dashboard.
How it works
From your WhatsApp number to your calendar, in 4 steps
We use Meta's official WhatsApp Business Platform. Your customers keep writing to the same number as always.
- 01
Connect your WhatsApp Business
Link your business's number through the official WhatsApp Business API (Meta).
- 02
Set up your business
Add your services, prices, opening hours, professionals and the instructions the assistant must follow.
- 03
The assistant answers
It replies to your customers' questions and books appointments based on your calendar's real availability.
- 04
You stay in control
From the dashboard you see conversations and appointments, and take over any chat whenever you want.
Benefits
How does Nuva AI help your business?
Less time answering chats, more time serving your customers.
-
After-hours service
Your customers can write and book at any time, including nights and weekends.
-
Instant answers
Nobody waits hours to find out if there is a slot: the assistant checks the calendar and replies right away.
-
Accurate information
Prices, hours and availability come from what your business set up, not from guesses.
-
An organized calendar
Every booking is recorded with the professional, the service and the time, with no double bookings.
-
Your team stays in charge
Conversations that need a person go to your team, with the full chat history.
Official WhatsApp API
Runs on Meta's WhatsApp Business Platform, not on unofficial apps.
Data kept separate per business
Each business's information, and its customers', is stored isolated from everyone else's.
A person when it matters
The assistant never leaves a customer stuck: they can always ask to talk to your team.